Sim replacement

Stellastar26
Visitor

‎03-08-2023 10:11 AM

Ordered a replacement sim . Put new sim in . Still coming up ‘ no sim ‘ 

0 Helpful
5 REPLIES 5
Leanne_T
EE Community Support Team

‎03-08-2023 12:09 PM

Hi @Stellastar26 

Thanks for coming to the community. 

Are you able to try the SIM card in another device? 

If so, does this work for you? 

Thanks 🙂

Leanne.

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ShinyRajan
Explorer

‎04-12-2023 03:18 PM

I ordered a sim replacement as my phone was stolen 

I did not receive the sim yet

 

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James_B
EE Community Manager
EE Community Manager
In response to ShinyRajan

‎04-12-2023 03:30 PM

Hi @ShinyRajan,

Welcome to the EE Community. 🙂

When did you order your SIM?

It shouldn't take longer than 2-5 working days to arrive.

James

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ShinyRajan
Explorer
In response to James_B

‎04-12-2023 03:31 PM

I orders on 27th of November
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James_B
EE Community Manager
EE Community Manager
In response to ShinyRajan

‎04-12-2023 03:38 PM

Hi @ShinyRajan,

If it hasn't arrived in today's post, please get in touch with Customer Care so a member of the team can double check your delivery details.

Thanks

James

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