Samsung S21 showing wrong Phone Number

[Kncowans]

Hello all

I hope you are all well.

I have recently been moved from BT to EE along with my Phone Number.

The Phone Number seems to have been moved over successfully, however, the Sim is still showing the Phone Number that came with the Sim.

Some sections of the Samsung Galaxy S21 takes the Phone Number from the Sim which is causing some issues for me.

I am Autistic with OCD so this issue is really annoying to me.

Is it possible to Edit the Phone Number which is stored on the Sim?

Thanks in advance 

Kevin 

[lorrainem4]

No it didn't  the profile page will still not let me change my Mobile number I never recieved a passcode to change Details.

[Leanne_T]

Hi @lorrainem4 

Have you transferred your number from another network? 

Are you trying to change the details in your My EE or in the phone settings?

Leanne.

[lorrainem4]

yes

[Leanne_T]

Hi @lorrainem4 

Could you provide some further information on where the number is showing incorrect please? 

If you have transferred the number when did this complete? 

Leanne.

[lorrainem4]

Completed on 15th August 2023 6pm

[Leanne_T]

Thanks @lorrainem4 

Is this affecting calls and texts? 

Leanne. 

[dodgyr0dgy]

Hi I have an S22 ultra and had the same problem, i tried puting the EE sim in a S10+ but still could not change the number to the new ported number, so i borrowed my wifes Iphone and put it in there,  went into the settings  scolled to the phone section clicked on My number and it was allready showing my new ported number. So i put it back into my s22 ultra and its now showing the correct number. like you it was really annoying to me and i just had to correct it. i must be a bit OCD myself:)