11-02-2025 07:51 PM
I’m worried that if I put the SIM card iv been sent into my phone that I’ll loose my number iv had for years.they said no but I’m worried
Solved! See the answer below or view the solution in context.
11-02-2025 09:15 PM
Your new EE SIM will have a temporary number assigned when you first receive it. If a PAC was supplied as part of the order, that will be submitted when you first activate the new SIM onto EE's network.
A port-in date will be set then, usually the following working day. This assumes activation during normal working hours - if during the evening, add an extra working day to these timescales.
11-02-2025 08:12 PM
Is this a brand new line that you're porting into EE, or are you an existing customer upgrading? If the latter...
A replacement SIM is often supplied with upgrade phones incase, for whatever reason, there's a problem with your current SIM or it doesn't fit a new phone.
If your existing SIM is working and fits your new phone, there's no need to unnecessarily replace it.
11-02-2025 08:40 PM
y SIM cards with 3 and my daughters is pay as you go
11-02-2025 09:15 PM
Your new EE SIM will have a temporary number assigned when you first receive it. If a PAC was supplied as part of the order, that will be submitted when you first activate the new SIM onto EE's network.
A port-in date will be set then, usually the following working day. This assumes activation during normal working hours - if during the evening, add an extra working day to these timescales.