SIM card for phone

Suez-caironevie
Explorer

I’m worried that if I put the SIM card iv been sent into my phone that I’ll loose my number iv had for years.they said no but I’m worried

1 SOLUTION

Accepted Solutions
bristolian
EE Community Star
EE Community Star

Your new EE SIM will have a temporary number assigned when you first receive it. If a PAC was supplied as part of the order, that will be submitted when you first activate the new SIM onto EE's network.

A port-in date will be set then, usually the following working day. This assumes activation during normal working hours - if during the evening, add an extra working day to these timescales.

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3 REPLIES 3
bristolian
EE Community Star
EE Community Star

Is this a brand new line that you're porting into EE, or are you an existing customer upgrading? If the latter...

A replacement SIM is often supplied with upgrade phones incase, for whatever reason, there's a problem with your current SIM or it doesn't fit a new phone.

If your existing SIM is working and fits your new phone, there's no need to unnecessarily replace it.

y SIM cards with 3 and my daughters is pay as you go

bristolian
EE Community Star
EE Community Star

Your new EE SIM will have a temporary number assigned when you first receive it. If a PAC was supplied as part of the order, that will be submitted when you first activate the new SIM onto EE's network.

A port-in date will be set then, usually the following working day. This assumes activation during normal working hours - if during the evening, add an extra working day to these timescales.