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SIM Delivery Help

steveiFish
Explorer

‎21-10-2024 11:56 AM

Can anyone tell me when I will get my sim. All other providers them delivered in 24hrs,

0 Helpful
3 REPLIES 3
Northerner
EE Community Star
EE Community Star

‎21-10-2024 12:44 PM

Hi @steveiFish 

Is your SIM a pay monthly contract or PAYG.

Thanks 



To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.
0 Helpful
steveiFish
Explorer
In response to Northerner

‎21-10-2024 12:45 PM

PAYG

0 Helpful
Northerner
EE Community Star
EE Community Star

‎21-10-2024 01:33 PM

Hi @steveiFish 

PAYG Sims are sent second class. Depending on your postal service it could take up to 7 days. 

You can pick up a PAYG SIM from any supermarket or and EE store.

Thanks 



To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.