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Switching to Sim only

DameNic
Visitor

I’ve opted to switch to Sim only starting when my contract ends next week. Do I get sent a new sim or do I keep the sim I have? My delivery address wasn’t right and before I cancel the order I need to know if a sim won’t actually be delivered anyway. I was on a phone and sim plan but end of contract just going sim only. Do I get a new sim or continue with my current one? 

1 REPLY 1
Chris_B
EE Community Star
EE Community Star

@DameNic as it’s just an account change you do not need a new SIM card but EE might decide to send you one. I highly recommend you get your address changed on your account.   Even if EE do send one you don’t need to use it and it will have a temporary number on it until you actually sanction a number swap from the old sim to the new sim.  This can’t be done by anyone else as you sanction this yourself. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.