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Requesting a PAC without incurring cancellation charges

auxinet
Investigator
Investigator

Hi

 

My contract is coming to an end on 31st August 2024 , and I need to request a PAC to switch to a new provider.

 

Is anyone able to advise at what date I can apply for a PAC without having to pay any Contract charges or Early Cancellation Charges?

 

THank you.

 

1 SOLUTION

Accepted Solutions
XRaySpeX
EE Community Star
EE Community Star

@auxinet : A working day or 2 before end of min. term. Gives it time for you to submit it to new network & them to actually port no.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

View solution in original post

5 REPLIES 5
XRaySpeX
EE Community Star
EE Community Star

@auxinet : A working day or 2 before end of min. term. Gives it time for you to submit it to new network & them to actually port no.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

Thank you so much!👍

XRaySpeX
EE Community Star
EE Community Star

Thanks! You're welcome 🙂 ! Glad I could be of assistance & trust it is now sorted.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

Yes thank you !👍

Chris_B
EE Community Star
EE Community Star

@auxinet  You can do this within the last 30 days of your contract.   Just don’t go outside of your tariff allowance.  So no premium rate numbers. No MMS.   You pay in advance so your last 30 days will have been paid for.      If you left early any charges are just to pay off the remaining term of the contract which you’ll be doing anyway if you left at the term of the contract.    Your not paying more to terminate early your paying off the contract term that you agreed to pay anyway. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.