Recover and activate old phone number

[Lyskawka]

Hi Good day, I would like to ask if I could recover and activate my old phone number, best regards, Marek 

[MyNameIsChris7]

Hi there,

You might need to call EE in order to do this. You can do this by dialing 150 from your handset, or from another device, you can call 07973 100450. I hope this helps.

[XRaySpeX · Accepted solution]

@Lyskawka : Maybe! Depends!

Was it on contract or PAYG?

• If it was on contract & you cancelled or stopped paying for it, you've lost it.
• If it was on PAYG, when did you previously make a chargeable action with it? If it was longer than 9 months, you've lost it.

[Jameshill96]

Hi im just wondering if i could recover my old phone number?

[XRaySpeX]

@Jameshill96 : The Solution to this thread you've just latched onto applies equally to your situation.

[RachelDent23]

Reactive my account

[XRaySpeX]

Why, @RachelDent23 , what's happened to it to make it inactive?

Have you read the Solution to this thread you latched onto & does it cover your circiumstances?

[davidW01]

Hi Lyskawka, I also would like to recover and activate an old phone number: were you able to receive an answer that was successful with regard to such an effort? Sincerely, David 

[Leanne_T]

Morning @davidwhatley 

Thanks for coming to the community. 

How long ago was the account closed? Was the number on pay as you go or pay monthly with us? 

Speak soon. 

Leanne.