Invalid SIM on old Nokia phone

[Nemu]

Exactly same has happened to me 

so now stuffed as i have activated new sim in an attempt to get it to work and old sim now longer works

All i need is activation code but website not providing it 

time to ditch 

[Nemu]

I have the imei number from my nokia 6310 but ee web site not responding with unlock code just an error 

so now without phone as new sim activated resulting in old sim deactivated but new sim wont work in nokia 6310 until i get an unlock code 

ps dont need data just voice and sms

[bristolian]

What was the reason for the new SIM?

[Christopher_G]

Hi @Nemu 

Could you try requesting the unlock on a different device or browser please?

Unlock an EE device to use with another network >

Chris

[Nemu]

EE sent me a new sim to replace original Orange sim in an Orange handset due to the shutting down of the 3G network

i had hoped that calls and sms would still work as not a user of the 3G data on this phone

[Nemu]

Tried but still getting same response after entering imei :-

Application error: a client-side exception has occurred (see the browser console for more information).

[Christopher_G]

If this is happening on more than one browser, I would recommend speaking to our Mobile Care team or popping into your nearest EE store.

Chris

[Northerner]

Hi @Nemu 

Is this the old or new Nokia? The new one is only GSM and likely coverage is limited on EE as they are 2G. 

If this is the old 6310 you can get it unlocked online as these are an old OS, which EE will be unlikely to unlock buy you should be able to find a solution online. 

Thanks 

[bristolian]

2G coverage shouldn't be an issue.

G1800 service should exceed that of EE's base 4G1800 layer.

It's only the 4G800 layer that exceeds existing 2G/3G coverage.