Hi I have lost my sim card need a replacement but same number

[Georgeg1]

I find my nearest store in Rochdale unhelpful.

[Christopher_G]

Hi @Georgeg1 

Welcome to the community.

What happened? Is there anything we can help with?

Chris

[Georgeg1]

Hello & thank you for your email. I have been on to EE again and found that they have sent me the wrong SIM card.

Regards.

[https://s-install.avcdn.net/ipm/preview/icons/icon-envelope-tick-green-avg-v1.png]<> Virus-free.www.avg.com<>

[Leanne_T]

Hi @Georgeg1 

Has the correct SIM card been sent out for you? 

Did you receive a multi SIM which includes all 3 sizes to fit in any phone? 

Leanne. 

[Georgeg1]

Still waiting for the one I was promised yesterday.

Regards.

[https://s-install.avcdn.net/ipm/preview/icons/icon-envelope-tick-green-avg-v1.png]<> Virus-free.www.avg.com<>

[Leanne_T]

Thanks @Georgeg1 

SIM Orders can take 2-5 working days to arrive by Royal Mail. 

Leanne.