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Get PAC without being able to text message?

David888
Investigator
Investigator

I've moved away from EE because they charge for EU roaming. But I'd like to transfer the phone number except that it doesn't seem to work because I haven't used it for a few months, so I can't send the PAC request text. Thus I need an alternative method . . .

 

Thanks

1 SOLUTION

Accepted Solutions
Chris_B
EE Community Star
EE Community Star

@David888    was this a contact or PAYG  sim ?  If on PAYG you might want to read THIS as I expect that the issue is because the sim is in hibernation.   If was on contract and you terminate that contract without moving your number then you don’t have a number to move as it was terminated without requesting to move it  so it’s gone for good. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

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1 REPLY 1
Chris_B
EE Community Star
EE Community Star

@David888    was this a contact or PAYG  sim ?  If on PAYG you might want to read THIS as I expect that the issue is because the sim is in hibernation.   If was on contract and you terminate that contract without moving your number then you don’t have a number to move as it was terminated without requesting to move it  so it’s gone for good. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.