Text message

Awlad
Explorer

Hi, recently I buy a Iphone and convert my lyca mobile number to EE. Very unfortunately, it is working but I cannot receive any message if anyone send me message. 
I try restarting my phone but it won not work. Plz anybody has similar problem. Answer will be highly appreciate.

thanks

3 REPLIES 3
Leanne_T
EE Community Support Team

Hi @Awlad 

Thanks for coming to the community and for joining EE 🙂

If you go into your iPhone settings and select Messages, does the correct number show for Send & Receive? 

If so, can you try turning off iMessage and Facetime and resetting the phone, then please turn both settings back on and let me know if this works for you?

Speak soon 🙂

Leanne.

Awlad
Explorer

It is not working.

thank you

Leanne_T
EE Community Support Team

Hi @Awlad 

Does the number show correct in your Message settings? 

Can text NUMBER to 150, do you get a reply? 

Leanne.