Community Activity

Broadband switch

How long will it take to complete switch over after install got my old supplier (virgin) to send me final bill. Do I need to contact old supplier?

Resolved! Top up

@I bought a top up voucher but I have no data to top send a message to 150. How can I use the voucher

Ohenetwo by Visitor
  • 550 Views
  • 5 replies
  • 0 Helpful

URGENT: EE Content Control: Whitelist our website domain

Dear EE Team,We are saas based company which provides web based software for Interactive Demo Building more details at:  https://www.storylane.ioWe observe that our various UK based customers, who are on EE network, are not being able to access our o...

storylane by Investigator
  • 444 Views
  • 17 replies
  • 0 Helpful

EE Blocking Website on 4G

Hi there,Our website - www.stagweb.co.uk - won't load on EE mobile data for some people. We believe that content lock is restricting our site, but it's not affecting any of our competitors in our niche. Is it possible to get it reviewed and allowed f...

TP94 by Investigator
  • 336 Views
  • 13 replies
  • 4 Helpful

Webchat

Hello, trying to access webchat in the app but it’s not working. Is there not a webchat online?Thanks. 

Help24 by Investigator
  • 134 Views
  • 18 replies
  • 0 Helpful

Freeview channels

I’ve searched EE help and this community and can’t find a solution:I’ve read that Freeview has rearranged some of their TV channels and wonder if EE can/will invoke an update to the TV boxes overnight, or do we have to go into setting and retune?Than...

HenryTudor8 by Established Contributor
  • 26 Views
  • 1 replies
  • 0 Helpful

Wifi

I have just had WiFi installed and was working fine but then now it has stopped and I can’t see the WiFi network on my devices 

Resolved! Download my bill

I am trying to download the bill from website and EE app. But I couldn't find out a bill from both of them. I subscribed a monthly plan. Please help to download the PDF file

Halehut by Explorer
  • 53 Views
  • 4 replies
  • 2 Helpful