Calls from o2 to ee

[PortingRouting]

It’s exactly the same problem I am facing just husband/wife role in reverse. 

Did your issues get resolved ?

[bristolian]

The thread you added to was over a year old, so it's been moved to a new thread.

Have you ported from O2 > EE, or EE > O2?

What is the issue you're having?

[PortingRouting]

History repeats itself. I don’t 

[PortingRouting]

O2 > Plusnet (Porting problem started, so I had to leave in 48 hours, customer service team couldn't help)

Plusnet >> EE (Trying to help but they can't get O2 to do anything fast)

[bristolian]

Without knowing the symptoms you have, there's a few possible causes - but I suspect rogue porting data will be involved somewhere.

Having an incomplete port to PN backed out has potentially complicated this.

If you're dealing with EE C/S, that's absolutely the best course of action here - but (again, dependent on symptoms) they could be dependent on O2 & PN to resolve this.

Can you receive calls from other EE users at all?

Edited to add: Received via PM from the OP: "I am doing to go back to O2 as I can't take this anymore. As EE is not able to promise anything, they say it's up to O2 to fix this issue."

This depends how you define "upto" - the fix could well be in O2's hands, but your POC is your current operator, here it's EE. I fear that multiple incomplete ports are making this situation worse.

[PortingRouting]

How can one say it’s incomplete though?

EE says it’s a routing issue, earlier they said it was a porting issue. 

to answer your question I know one plusnet user, we can call / text each other. 

there are 3 O2 customers including my wife and my sky corporate number and another friend that can’t call my EE number in question, this is those I know of, there may be lot more who can’t reach me. 

[bristolian]

Porting data is used to route calls & texts between networks, when a user moves between them with a PAC.

This will be an issue of porting data between the 3 operators who've handled your number.

EE C/S have the ability to resolve this, but they may well be reliant on others.

[PortingRouting]

Why EE would need help? Given O2 has released the number and porting was a success ?

Calling O2 several times only resulted in raising a complaint to look into one number Problem!

I wonder if these issues ever get resolved? And how long would it take realistically speaking?

I have allowed 10 days already!

[bristolian]

Without full knowledge of your specific issue (which you're welcome to explain), I can only advise how call routing works when a PAC is used.

Let's call O2 your donor network and EE your recipient network. All calls from other networks will be routed initially to O2 who then (in simple terms) "forward" them to EE. EE know your number is "on-network" and don't route out. Anytime there is a change of donor or recipient network (in your case, PN) this data is updated and/or removed as necessary.

Your network provider is now EE who have presumably raised a case. But the outcome of that case could rely on O2/PN action to resolve the issue.