Number porting

thinkofali
Visitor

It has been 24hrs and despite of multiple calls and chat sessions my number porting has not been completed. I have downloaded new esims and restarted my phone. I was promised it would done by 6pm then by midnight and it’s now the next day and I’m still waiting. My first experience with EE has been frustrating and I regret that I decided to move to them. I rely on my phone number for work and despite following the process and giving all the information required way before 5:30pm the day before porting the results are poor. 

2 REPLIES 2
Colstalex
Expert Contributor
Expert Contributor

You will need to call EE

Chris_B
EE Community Star
EE Community Star

@thinkofali  Does your number still work on the network your porting from ? 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.