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SIM cards & Porting

The place to ask your questions about SIM cards for any device. and porting your number

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New mobile and no connection - New contract

Trying to get my mobile up and running and transfer my old number over. Sounds easy doesn't it, well it is actually  - Give them a PAC code and they do the rest. However it's more than 72 hours since I asked EE to get my phone up ad running. Still no...

KM43 by • Visitor
  • 987 Views
  • 3 replies
  • 0 Helpful

New Sim card

Hi, I'm i received my new sim card and am trying to activate it. When I put my card into the phone, it is telling me "not registered on network"....because of that I can't receive the text message from EE with pin number!! Anybody help me please?? 

PatMon by • Investigator
  • 797 Views
  • 5 replies
  • 0 Helpful

Sim card issue: no service

Hi I am trying to set up new sim in my iPhone and it still says no service.(My iPhone is not from EE).In addition, when I purchased this SIM card, I applied to keep my old phone number and submit the pac number.

YuGuo by • Investigator
  • 1851 Views
  • 9 replies
  • 0 Helpful

Resolved! Phone number transfer gone wrong

I have moved from bt to ee with 3 family mobiles. All numbers have transferred as my number so the 3 of us all have the same phone number on our new ee sims. How do I sort

Luzzy by • Explorer
  • 1461 Views
  • 4 replies
  • 1 Helpful

New sim no service

I've just upgraded, new sim same number. New phone is just saying no service. I followed the link and believe its activated. Old phone is still working as it was. 

Resolved! I lost my SIM card

Hello I lost my SIM card!! for my delivery adress : xxxx x xxxxxxxx xxxxx  xxxxxxx xxxxxx   [Mod edit: Please do not post personal information on the public board. Thanks!]

No service

Hi, I got a new phone delivered and I’ve changed to my new SIM card and activated it. But my new phone is just saying no service. Any ideas at all? Thankyou

Resolved! Number not ported over

I joined EE on Tuesday in store. My number ported over yesterday. My wife’s hasn’t. I checked my Vodafone account yesterday morning and both PAC numbers had disappeared from my account so assumed the process was in action.  This morning my wife’s num...

Br1ckT0p by • Investigator
  • 963 Views
  • 3 replies
  • 1 Helpful
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