Hello @Jeromini ,
Welcome to the community,
What is your problem?
If you have Skype there is a free number to ring:
https://ee.co.uk/contact-ee/account-billing/mobile
To contact EE customer service dial 150 from your mobile phone or ring customer service for free using web based app or another phone: +44 800 079 8586 or +44 800 956 6000.
