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New Sim only

TAMARAS
Visitor

‎31-08-2022 05:17 PM

Hello, 

I have come to the end of my contract and I would like to move to a Sim only plan. How do I ensure my friends and family discount is applied to this? Thanks. Tamara. 

0 Helpful
2 REPLIES 2
Schockwave
EE Community Star
EE Community Star

‎31-08-2022 05:19 PM

Hello @TAMARAS ,

I would suggest you ring customer service and discuss this with them, you may also get a better sim only plan by doing so, rather than doing it online.

To contact EE customer service dial 150 from your mobile phone or ring customer service for free using Skype or another phone: +44 800 079 8586 or +44 800 956 6000.
Leanne_T
EE Community Support Team
In response to Schockwave

‎31-08-2022 05:21 PM

Hi there @TAMARAS

Thanks for coming here 🙂

Just to add, if you change to SIM Only through your My EE account at checkout the friends and family discount will show for you if this is eligible with the plan 🙂

Leanne.