Community Activity

Hello

I want to pay my bill i dont can to call to do nothing   i dont can to call 150 its bloked

Upgrade free gift not honoured

I have recently upgraded my wife's and I phones, both were advertised as with a free gift, S25 = chrome laptop, S25FE = buds and watch. Samsung have rejected both claims stating that they are not eligible for the promotion. What kind of scam is ee/sa...

EE Smart Hub Pro disconnects at midnight

I'm experiencing weird issue where now 3rd time in the row exactly at midnight our Broadband drops and Hub is flashing green. Every morning I have to reset the hub to get it to reconnect.Is this known issue? I had stable connection without such issue...

Customer service and billings have overcharged me

Been overcharged for 3 months, have refused point blank to put the money in my bank. Only know I have been overcharged due to a bill that I am still being overcharged on and they will expect me to pay this and I have to trust they will honour a refun...

Mickyj35 by Explorer
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  • 2 replies
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New phone

I placed an order with EE on 5th October and still waiting for it to be delivered and have had no update.Has this happened to anyone before? Do EE not have a chatbot/email address you can access them through anymore. thank you 

Apple Watch series 11

Pre ordered the new Apple watch on the 16th of September and it’s not giving me a delivery date is anyone else having this issue please 

Bad experience

I’ve decided to move to EE. First I got email saying account was set up then nothing else. I called and it seems you can’t have an ESIM on a new account even though they offer the option.  Agent sorted it all out and sim came next day. I’m now left h...

Shipman by Visitor
  • 38 Views
  • 1 replies
  • 0 Helpful