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Pay as you go sim linking to account and porting number problem

xXpug_lord
Visitor

Everytime I go on the port website to port my old number onto this sim or to even link the sim to this account it gives me errors and whatnot and I don't understand why.. I'm realising this is a common issue.. if its common why wouldn't it be fixed by now? Can anyone help? I can't keep swapping between my sims to keep up on things in messaging on my old number while this one plays up

1 REPLY 1
Katie_B
EE Community Support Team

Hi @xXpug_lord

Welcome to the community. 

I am sorry to hear you are seeing this error. 

Please give us a call on 150 so our customer care team can process your port request and report this problem further. 

Katie