I have a multiple subscription with 2 numbers. I am trying to end the contract and obtain PAC for both numbers. Mine has gone through fine but my husband has been unable to get the passcode number from EE to allow for him to then get the PAC code. The text is not going through despite several attempts and the lovely lady I spoke to to said she didnt know what else to do. I am stuck in limbo between a rock and a hard place as without the code I cannot end the contract or get the PAC even though the number is an EE one and is the correct number. He is receiveing taxts from other ee departments re upgrades etc but not through this department. Any help please.
