Original SIM number displaying when i send a message

[HOMEstyal]

When I send a test via messages it is displaying the original sim card number and not my transferred number. How do I fix?

[HOMEstyal]

Text message

[Katie_B]

Hello @HOMEstyal. 

Welcome to the community. 

When did you transfer your number?

What phone are you using?

Katie

[HOMEstyal · Accepted solution]

Sorted now. Turned off CHAT in message settings.Sent from another Galaxy

[Katie_B]

Great to hear this is now resolved @HOMEstyal. 

Katei 🙂

[Albitron1]

I've got the same problem and I've had all sorts of problems because services can't verify my account through security to my new number. It's been going on for ages now and I've been charged for phone calls that I have not made. 

[Leanne_T]

Hi @Albitron1 

Thanks for coming here. 

Have you transferred your number from another network? 

What device are you using? 

Leanne 🙂

[Albitron1]

Xiaomi Poco F5 Pro Leanne. I've just rang EE and they are sending me out a replacement SIM but thanks for your reply x

[Leanne_T]

Thanks for letting me know @Albitron1 

Leanne 🙂