Old sim not provisioned in s26 ultra

LukeNor92 · ‎01-04-2026

My old sim is not working in my s26 ultra but the esim is. I keep on getting a notification saying Sim1 not provisioned.

Will this sort itself out or not?

Ali_A · ‎01-04-2026

Hi @LukeNor92

If your number has been transferred over to an eSIM, the physical SIM is no longer active. The best option is to remove the physical SIM from your device. You can dispose of it permanently as it will not be possible to reactivate it again in the future.

Ali

View solution in original post

XRaySpeX · ‎01-04-2026

You can only have 1 SIM on a no., be it e or p. As the eSIM is active the physical SIM can't be.

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LukeNor92 · ‎01-04-2026

Thank You!

If I want the notifications to stop do I turn the e sim off and will that let the sim take over?

Ali_A · ‎01-04-2026

Hi @LukeNor92

If your number has been transferred over to an eSIM, the physical SIM is no longer active. The best option is to remove the physical SIM from your device. You can dispose of it permanently as it will not be possible to reactivate it again in the future.

Ali

LukeNor92 · ‎01-04-2026

Thank You.