Number transfer

[RodRod36]

Hi, apologies for my English, I started the transfer on Sunday for number to be from giffgaff to EE. I’m trying to add data to my EE account so that I can use it but when I get to keep current number and PAC part it says invalid PAC. I texted 150 on Sunday before hand port and said it’ll come today(7/10) at 6pm though with what I done will it not work?,  and will just that clash with the account. I really need data

[bristolian]

Number ports do not progress on non-working days or weekends. If you submitted a PAC on Sunday, it would be treated as having been submitted on the following Monday, for port-in most likely on Tuesday.

Number ports shouldn't affect your ability to add data to your temporary number. Post up a screenshot of your text messages to 150, let's see exactly what's been advised here.

[RodRod36]

 

 

[Schockwave]

@RodRod36 , it actually tells you that your number will be ported by the 7th of October, which is today and so I would suggest you wait and see if it has all ported by tonight, you will receive a text saying porting complete. 

[RodRod36]

Ok, I see my new number but can’t still says invalid. I am on pay as you go and want unlimited data for 30 days paying monthly. 

[bristolian]

I don't see any reference in those screenshots to problems with your data allowance or add-ons, just a successful request to port-in which is set for today. What makes you think otherwise?

[RodRod36]

Currently trying to add unlimited data put this pops up 

[RodRod36]

Thanks

[Schockwave]

@RodRod36  , you have already given the PAC code, so no need to do it again, not sure why you are trying to do it again, as the previous screenshots show, it will be completed by this evening..

Just wait until the number has finished porting in, you do not need to give a PAC code, as you have already done so.

[Leanne_T · Accepted solution]

Hi there @RodRod36 

Thanks for coming to the community. 

As advised, the number will transfer today for you, until this has fully completed you would have a temporary EE number. 

If you would like to add a data add-on, please see the About pay as you go data add-ons page for ways to set this up 🙂

Thanks. 

Leanne.