Skip to main content
Forum FAQ's
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Number porting

Ajp1972
Investigator
Investigator

‎13-06-2022 07:24 PM

Transferred from bt to ee on Friday apparently the process was started at 4.45pm friday have calls and texts but it still hasn’t transferred our old numbers still using the numbers the ee sims came with bt sims have now stopped working so missing calls an texts on our numbers should it really take this long to get our old numbers back?

0 Helpful
4 REPLIES 4
Chris_B
EE Community Star
EE Community Star

‎13-06-2022 07:54 PM

@Ajp1972   You might of requested it Friday but that request wasn’t started as number ports do not start late Friday and are not done over the weekend.   It would of started today and it can take up to 24 hours. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
0 Helpful
Christopher_G
EE Community Support Team

‎14-06-2022 08:05 AM

Hi @Ajp1972

 

Could you restart your phone this morning please and let us know if the number has transferred please?

 

Chris

0 Helpful
Ajp1972
Investigator
Investigator
In response to Christopher_G

‎14-06-2022 08:10 AM

It has chris thankyou so much for your help much appreciated 

0 Helpful
Christopher_G
EE Community Support Team
In response to Ajp1972

‎14-06-2022 08:15 AM

That's great, thanks for letting us know, @Ajp1972. 🙂

 

Chris

0 Helpful