Not registered on network
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30-06-2023 10:40 PM
Sim card won't work. Tried 2 different phones. Ee moved from my local town so I can't visit a store. Any ideas on how to fix this fault
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01-07-2023 08:43 AM
Hi @Dandan12344
Welcome to the community.
Is it a new SIM card? How long have you had this problem for?
Chris
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01-07-2023 08:50 AM
Hi @Dandan12344
Is your device unlocked?
Thanks
To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.
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01-07-2023 10:04 PM
I've had the contract for over 12months the sim has been in the phone since the contract started it's been over 3 weeks now since the fault started
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02-07-2023 08:27 AM
Thanks for confirming, @Dandan12344
I recommend speaking to our Mobile Care team so they can check everything from our side for you.
Chris
