cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

New phone number whilst abroad

Marykitching
Investigator
Investigator

Good evening 

My boyfriend is working abroad and he has been told that he needs a new number what do I do to help him stay connected me and his daughter in usa 

8 REPLIES 8
XRaySpeX
EE Community Star
EE Community Star

@Marykitching : Why's he need a new number? What's wrong with his existing number? 

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

He has been asked to get a new number whilst he is away working 


@Marykitching wrote:

He has been asked to get a new number whilst he is away working 


Who's asked him to get a new number?

As per the previous questions, is there anything wrong with your boyfriend's current number?

His manager .

What do I do .

 

bristolian
EE Community Star
EE Community Star

Who is the account holder for your boyfriend's number - in other words, whose phone is it?

If it's a work phone and your boyfriend's manager thus controls it - it is they who should be doing whatever they choose to do with their business phones.

If your boyfriend is the account holder, then it's his choice what he does with it. If he doesn't want to change his number, I don't see any reason for him to be asked to.

I'm left very curious why your boyfriend's manager is asking your boyfriend to change his mobile number - something seems very strange here.

Maybe his manager means to get a local SIM & no. cuz he doesn't want him to clock up roaming charges on his UK no. either against a firm's phone or as an expense claim from boyfriend's phone.

Where's he working abroad?

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

@XRaySpeX wrote:

Maybe his manager means to get a local SIM & no. cuz he doesn't want him to clock up roaming charges on his UK no. either against a firm's phone or as an expense claim from boyfriend's phone.


Possibly - but if the boyfriend's manager requires him to be accessible abroad, it's upto the manager to either provide means to do so, or offer expense coverage for doing so via existing means.

I completely fail to see why any manager should be asking any employee to change personal mobile provision to suit a company.

@bristolian : Possibly the manager is OK with roaming call & texts charges but not with data.

As your Q was never answered we don't know whether it's the employee's personal mobile or the work's.

 

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP