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New phone no sim

melscott23
Investigator
Investigator

‎17-12-2024 02:12 PM

I have just joined EE due to having my broadband and tv through BT. 
I took out a sim plan and a phone plan. My phone has been delivered now but no SIM card with it? Is this normal and does the sim get delivered on another day or separately

thanks  

 

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1 REPLY 1
Chris_B
EE Community Star
EE Community Star

‎17-12-2024 03:23 PM

@melscott23  the sim should’ve been delivered with the phone you’re going to need to call customer support to request a SIM card for the contract you took out. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
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