How do you download a esim

[Foss243]

How do I download the esim just got phone today 😒 

[Michael_D]

HI @Foss243 

Welcome to the community.

If you have a pay monthly account with us, you can download the eSIM in the EE app.

Did you request an eSIM when ordering initially?

Michael

[trautmans]

I did but it seems like i was not supplied this with both of my sim cards that was ordered. They decided to send me physical sim cards as I repeatedly said I wanted esim.

Stephen

[w0mp]

If you put the physical SIM into your phone, you will be able to do a SIM Swap into an eSIM. You will need active service, since a text code will be sent to your number. 😊