New SIM - put new in and activated - no bars no signal at all

[TrackyB]

I had a new SIM as signal was bad on old one, now I have no bars no signal at all / can’t make any calls or receive any calls? 

[Christopher_G]

Hi @TrackyB 

Welcome to the community.

Is it a brand new SIM with a new number or is it a replacement SIM? Have you tried restarting the device?
Chris

[krive]

I think there is bad coverage EE in you area. And they can sit on it and keep saying lots of thing you should do. NO! BAD COVERAGE. I did same mine sim card was over 10 yrs old and i though upgrading for new one to get better signal bar. Nothing changed. What is interesting that phone s20 without sim got full signal. I tried another sim different provider and what? Full signal strange. So they LIE to  EE ppl.  They should make  their signal stronger. My phone as yours is ok. They signal no. So only what help change EE to any other privider. Btw. I have like 5 mins walk 5G transmiter. My bars home 1 or none. With another provider full. 

[bristolian]

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@krive wrote:

So only what help change EE to any other privider. Btw. I have like 5 mins walk 5G transmiter. My bars home 1 or none. With another provider full. 

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All 5G sites also carry 2G & 4G. For every location where EE is poor and other networks are good, there will be numerous locations where EE is the only operator to work, or is the strongest.

I'm not sure the advice to change networks is necessarily the best for the poster in this thread, who I would advise to check their new SIM in other locations first - and also to use WiFi-calling in the meantime.

[krive]

Thats exactly what i did. If i chating or takes call from EE to offer me pay monthly i just keep saying no why? Because this in my topic. Over 10 years saying no to monthly pay i rather use pay as you go. Yes i will stay with EE yet but tbh logic says if another provider got better signal switch to them. Anyway you just confirmed what i said. " All 5G sites also carry 2G & 4G. For every location where EE is poor and other networks are good, there will be numerous locations where EE is the only operator to work, or is the strongest." 

[krive]

I live in the same are still. My partner got full on another provider. Just what i think is really sad that I am closed to bigger city and signal is very poor which i dont get it why in the 21. sencury we have poor signal if you live in the same plase for long and close to bigger city and other providers can have strong signal. Just i dont understand.