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Sim activation

Finlay56
Explorer

‎01-11-2023 04:25 PM

Hi I need to activate my sim but it sending the code to activate it to the number I need activating as this number was on an o2 sim which is now inactive so I am unable to get the code 

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3 REPLIES 3
Finlay56
Explorer

‎01-11-2023 04:26 PM

Hi I need to activate my sim but it sending the code to activate it to the number I need activating as this number was on an o2 sim which is now inactive so I am unable to get the code 

0 Helpful
XRaySpeX
EE Community Star
EE Community Star
In response to Finlay56

‎01-11-2023 05:52 PM - edited ‎01-11-2023 05:58 PM

@Finlay56 : SIMs don't need activating, just using. It is registering it to MyEE that is having to send a verification code. You need to complete the port from O2 to EE 1st before you can.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

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James_B
EE Community Manager
EE Community Manager

‎01-11-2023 07:07 PM

Hi @Finlay56,

Welcome to the EE Community. 🙂

Are you a brand new EE customer?

Pay as you go or pay monthly?

James

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