New SIM ordered and PAC code entered

HannahB98 · ‎19-02-2024

I ordered a sim card online this morning and entered my PAC code to keep my old number but on the email it says the number will be transferred within 24 hours? This will be before the SIM arrives?

Can someone explain the process of this when the new SIM arrives do I still use old SIM until number transferred? How will I know transfer complete?

XRaySpeX · ‎19-02-2024

It will only start the port once you receive & activate your EE SIM. It will take up to 1 working day to complete the port. In the meantime your no. remains on the old SIM.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC => 2020: EE 40 Meg FTTC => 2022: EE 80 Meg FTTC (no landline number)

View solution in original post

XRaySpeX · ‎19-02-2024

It will only start the port once you receive & activate your EE SIM. It will take up to 1 working day to complete the port. In the meantime your no. remains on the old SIM.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC => 2020: EE 40 Meg FTTC => 2022: EE 80 Meg FTTC (no landline number)