New sim card

[Danpearce1986]

Hi I ordered a new sim and submitted the pac code a few days ago

just put in my sim but nothing is happening, do I need to do anything?

[bristolian]

Your new EE SIM will have a temporary number assigned when you first receive it. If a PAC was supplied as part of the order, that will be submitted when you first activate the new SIM onto EE's network.

A port-in date will be set then, usually the following working day. This assumes activation during normal working hours - if during the evening, add an extra working day to these timescales.

[Danpearce1986]

Thanks for your reply but I just get this message every time 

 

[ee_user14]

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@Danpearce1986 wrote:

Thanks for your reply but I just get this message every time 

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"every time" you do what?

Is this a separate issue with a website? Or is there some aspect to your number port-in that needs website intervention and you've not mentioned it?

[Danpearce1986]

Thanks again for your “help”

Everytime I click on the activate sim button as you suggested in your last reply