Necessary help

[Haidar_mazher]

My number has stopped working. There is no network because I left the network sim

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My number stopped working, there is no network, because I had left the sim for more than 6 months, and I bought a top-up code and I would like to use it. Is there a solution to bring the number back to life?

[chistery]

Hi @Haidar_mazher  It will depend how long it has actually been since you last used it.

This page has all the details on hibernation and what to do.

https://community.ee.co.uk/t5/Pay-as-you-go/What-is-pay-as-you-go-and-flex-hibernation-and-how-do-I-...