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My number still cannot transfer to EE

Joehkl02
Investigator
Investigator

I tried two times to transfer my existing number to EE, still failed. My number is original from provider A, then transferred to provider B, now want to transfer to EE. Is this case supported?

1 SOLUTION

Accepted Solutions
Joehkl02
Investigator
Investigator

The number finally transferred successfully. Thx all

View solution in original post

8 REPLIES 8
Schockwave
EE Community Star
EE Community Star

Hello @Joehkl02 ,

Welcome to the community,

Did you get a PAC code from your present provider? You would then need to give that to EE once you have the SIM card from them.

To contact EE customer service dial 150 from your mobile phone or ring customer service for free using web based app or another phone: +44 800 079 8586 or +44 800 956 6000.
Thx. Let me try to provide the PAC. As my number is transfer from first provider to second provider. Now I want to transfer to EE.

Sent from my iPhone
XRaySpeX
EE Community Star
EE Community Star

B

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

I just provided PAC to EE support and they will help me. They told me need to wait for 2 days and receive the confirmation SMS. Thank you for all advice. 

@Joehkl02 , you are welcome, glad to help, just remember that transfers do not happen over the weekend, so is more likely to be Monday or Tuessay.

To contact EE customer service dial 150 from your mobile phone or ring customer service for free using web based app or another phone: +44 800 079 8586 or +44 800 956 6000.
Schockwave, noted with Thx 🙂

Sent from my iPhone

@Joehkl02 , you are welcome, glad to help.

To contact EE customer service dial 150 from your mobile phone or ring customer service for free using web based app or another phone: +44 800 079 8586 or +44 800 956 6000.
Joehkl02
Investigator
Investigator

The number finally transferred successfully. Thx all