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'My Number' shows as 00 000000000 after replacing my SIM with an esim

wildernessstone
Investigator
Investigator

Hi,

I replaced my EE SIM with an esim. I have an iPhone and 'My Number' shows as 00 000000000 in the Phone settings. There is no functional issue; if I call someone my +44 7XXXXXXXXX number displays for example. Can I / should I change 00 000000000 to +44 7XXXXXXXXX without breaking my phone?

6 REPLIES 6
marludyem
Investigator
Investigator

Mine did the same. It sorted itself out after a while. 

XRaySpeX
EE Community Star
EE Community Star

It does not matter what no. the phone settings show as long it works in all other ways.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
Webbgi
Explorer

Hi,

mine had done the same after changing to an eSIM. 
There is an issue as iMessages can’t link to my phone number - as it’s not there, and replaced with zeros. 

Did yours sort itself out? 

Yes it did, not had an issue since

Yes. I hadn't checked it since posting. But I checked just now and it does show my actual number now. Unfortunately I can't tell you how long it took to do that. 

Webbgi
Explorer

Thank you for replying - I appreciate it.