Moved to an eSIM on my Pixel Fold - still not connected/activated

[d_a_n1979]

Afternoon

I've moved one of my numbers to an eSIM on my Pixel Fold so I can reduce down to one device and keep my personal number on a physical SIM

I've activated the eSIM on the Fold this morning, entered the code sent to me, which was accepted

Yet it's still dead/not activated

Does anyone know how long the eSIM activation takes?

Thanks

[Christopher_G]

Hi @d_a_n1979 

Welcome to the community.

It can take up to 24 hours, it's usually pretty quick though. Have you tried restarting the phone?

Chris

[d_a_n1979]

Thanks and yes, a few times now

Still no change

I've left the original SIM in for now; do I need to remove that?

[Katie_B]

Hi @d_a_n1979. 

Could you please try removing the physical SIM?

Katie

[d_a_n1979]

Already tried; makes no difference

Still no signal

[d_a_n1979 · Accepted solution]

Ah just re-checked my Fold and the networks back up & running now, thank you

Amazed at how long it's taken TBH - but it's sorted 👍🏼

[Katie_B]

Thanks for letting us know @d_a_n1979. 

Great to hear this is now resolved. 

Katie