15-03-2024 10:21 AM
I've received a replacement Pixel 8 Pro from Google this morning, I went through the process of ordering a replacement esim, added it to my new phone which now has no mobile connection although the eSim is on there.
I can't receive an activation pin due to having no network, wifi calling doesn't work, my old phone's sim has deactivated and I don't have a house phone to call EE to get this resolved.
Is there any workaround? I will be without broadband this afternoon too and there doesn't seem to be an online chat feature on EE any where. I really need this resolved ASAP.
16-03-2024 11:31 AM
@Jonjon1239 SIM cards can take up to 24 hours to activate. But try restarting the device a few times as this helps the network see the sim.