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Community Activity
Resolved! Game pass ultimate
Hello I took out game pass ultimate when I started my 24 month contract, i moved over to a different provider when my 2 years had finished in February but my game pass is still active, I have tried to cancel the subscription through the app but there...
Netfix
Is it just me or is there anyone else struggling to watch Netflix? Every time I try to watch it, it opens then stops within seconds blaming a streaming device that needs unplugging. I’ve tried the EE help tab to check my internet speed etc and even t...
Router recommendations for 1.6Gbps
Features required: MULTIPLE 2.5G ports (not just WAN) and WiFi 6E standard at a minimum (WiFi 7 would be nice) with good MU-MIMO/Traffic management to ensure maximum speeds across multiple devices. 6GHz network band is an absolute must (I believe tha...
Why do I need £20 spend cap to use my contract aboard?
I have an old contract which includes unlimited text, calls and 200GB data. I am entitled to use it in EU as I had it before brexit. I’ve checked with customer services and they confirmed this. However last time I went to Spain (I visit my parents ev...
Incorrect WIFI Password On Smart Hub Plus
Hi Team!I'm now set up on the new EE, Smart Hub Plus set up yesterday - but I've got an intermittent fault with it - it keeps kicking me off wifi saying "INCORRECT PASSWORD" - has anyone else had this error and if so how did they get it fixed? it's v...
BT Hub 2 problem
I had full fibre installed in August 2024 and signed on for 500Mbs contract. It was OK for the first 10 days then the Hub2 I had when I connected with the copper cable, the speed out of the router dropped from 360Mbs down to below 60Mbs. After a lon...
EE order went nowhere
Hi!I ordered an upgrade from 76mb FTTC to 1gb FTTP (Even though I'm on new EE , without a TV- they still will not let me take 1.6GB) - and agreed on £74 a month with the wifi 7 and smart wifi (Full works package) This is more expensive than 1.6GB bu...
Router still flashing orange
I am a new customer i set the router up yesterday and it's been flashing orange i rung there "tech" support and was told my fiber has been activated but have to wait till 11:59pm last night woke up this morning and still flashing orange so I am going...
Printer connection
Hi I’ve a cannon printer PIXMA MG2551S which is USB connection only, tried to pair up with my iPhone without success, the printer fails to be recognised on my phone, any suggestions please?Les
