Left the UK, lost my EE sim card. How do I get my number back when I return??

piwakawaka · ‎10-08-2026

Lost my sim card when I left the UK in May. Now I'm coming back and I want to have my same number. How can I do that?? Can I sort it out before I arrive?

thanks

Northerner · ‎10-08-2026

Hi @piwakawaka

Depends if it was a PAYG SIM and you haven't made a chargeable call or text it will likely be disconnected.

https://community.ee.co.uk/t5/Pay-as-you-go/Understanding-Pay-As-You-Go-Hibernation-and-how-to-keep-...

Alternatively you'll need to speak to EE CS:

https://ee.co.uk/help/contact-ee

Thanks

To contact EE Customer Services dial 150 From your EE mobile or 07953 966 150 for mobile and 0330 123 1105 for Broadband..

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.

XRaySpeX · ‎10-08-2026

You need to call CS to report the loss & they will block it & send you a replacement SIM with the same no. to your UK addy.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

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