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LL301TW

Chan62
Investigator
Investigator

‎12-10-2023 04:59 PM

I called EE and provided my PAC code yesterday ， my phone number not working since this morning it is very inconvenient and frustrating, please help and advise, many thanks

0 Helpful
12 REPLIES 12
Ali258
Valued Contributor
Valued Contributor
In response to Chan62

‎13-10-2023 10:49 AM

I am in this situation since 30 September. The customer support is telling me that nothing can be done and I have to wait until the problem resolves. They have no ETA or any solution. 

Was your number on lycamobile any time in past? I was told issues are only with numbers which were on lyca in the past. Not sure if that is because lyca use EE’s network too.

EE really needs to work on their porting application! 

0 Helpful
Ali258
Valued Contributor
Valued Contributor
In response to Chan62

‎13-10-2023 09:31 PM

Any luck?

 

I am stuck in limbo since my porting from O2 to EE 

 

EE customer service give me same response that there is no ETA for my issue to be fixed. They are the worst.

0 Helpful
Chan62
Investigator
Investigator
In response to Ali258

‎13-10-2023 11:14 PM

I wished didn’t change to EE very frustrating situation

Sent from my iPhone
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