Community Activity

amazing over the phone support

I spoke to Bobby this evening regarding my EE add ons and he was so lovely, very helpful and looked into everything for me. Couldn’t fault a thing, got everything sorted for me and even gave me some advice for any future improvements i could make via...

Contract

Just noticed my contract name mentions iPhone 14 Pro Max yet I didn’t get a phone - I’m on a sim only contract 

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SMS text message

Hello i’ve been PAYG for a while now , i have been having issues trying to send SMS text messages. Everytime i try it just said “not delivered” , however while using wifi / data i can still send regular iphone messages. Does anyone know a cause or so...

Resolved! Cancel add on

I have the TNT sports add on. id like to cancel it. it started a while back, I’ve just upgraded, it’s not showing as active on my account but I am paying for and have used it. any ideas on how I can cancel without sitting in a long phone queue please...

NeilFS by Investigator
  • 2094 Views
  • 20 replies
  • 4 Helpful

Not Receiving Verfication Codes

Hi, my number has today ported from O2 over to EE but I am not receiving verification codes via SMS but am receiving other messages. My EE sim is also able to take calls but it cannot receive calls from those on Vodafone.. please advise 

Rayling77 by Investigator
  • 2810 Views
  • 12 replies
  • 6 Helpful

ee4g mobile router

Hello. I have a 4g mobile ee router that shows the supply as normal... ie the aqua light stays on ...but there is no connection to my laptop. It does this 'shutting down' at least every 24 hours. I have to restart it every time. I have complained abo...