I lost my sim card

[Nyakuma]

I lost my phone this weekend and need to order a new SIM card, is it possible to get one with the same number?

[Schockwave · Accepted solution]

Hello @Nyakuma ,

Welcome to the community,

You can either go into an EE store and get a replacement SIM card or order online or by phone for a replacement SIM card, you can also do this via the My EE App, this will get you the SIM card with the same number, just make sure that it is a replacement SIM card. 

Just remember to report it as lost or stolen, to safeguard your account.

[Nyakuma]

Sorry, but I'm a little bit confused. How do I will get new sim with the same number 

[XRaySpeX]

@Nyakuma : A replacement SIM is a SIM with the same no.

Take phone into an EE shop with Photo ID & they'll supply a replacement SIM of correct size for free or phone CS for one for £1.50. It will come as a Combi-SIM with all 3 sizes as push-outs.

[silmz3]

i lost my sim overseas i and i was wondering if i can get the same sim 

[Christopher_G]

Hi @silmz3 

Welcome to the community.

I'm sorry to hear that your SIM has been lost. I recommend reporting it as lost as soon as possible so that it can be blocked and a replacement sent. The replacement SIM would have your number on it, but can only be sent to a UK address.
Chris

[Sbaragli]

Yes thank you 

[Sbaragli]

Can a copy of my card? 

[Alex_H]

Hi @Sbaragli,

Welcome to the EE Community 🙂

If you have lost your SIM card you can get a replacement by either calling us on 150 from an EE mobile or 07953 966 150 from any other phone and we can post a new one out to you at a cost of £1.50.

Alternatively you can also pick up a replacement from an EE store with valid photo-id (driving license or passport) for free.

The replacement SIM will be activated with your number and plan. You can find your nearest store on our checker here EE Store Finder | How to find your nearest EE store | EE

Alex

[Mich33]

Plus need to activate it and new sim please