I cant make or receive calls even with EE
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08-10-2024 04:09 PM
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08-10-2024 05:05 PM
You've put your message into the subject line, and it may have been cut short. What do you mean by not being able to make or receive calls "even with EE"?
Are you in the UK or abroad? Are you on PAYG or pay-monthly? Does your phone show coverage indicators? Can you send & receive texts? Can you use mobile data?
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08-10-2024 05:14 PM
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08-10-2024 05:15 PM
What do you mean by not being able to make or receive calls "even with EE"?
Are you in the UK or abroad? Are you on PAYG or pay-monthly? Does your phone show coverage indicators? Can you send & receive texts? Can you use mobile data?
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08-10-2024 05:45 PM
it's not going through I can't even receive texts I'm completely not able
to do anything
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08-10-2024 05:52 PM
Are you in the UK or abroad? Are you on PAYG or pay-monthly? Does your phone show coverage indicators?
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08-10-2024 09:16 PM
calls only
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09-10-2024 08:09 AM
Hi there @Zedzogandi1967.
Thanks for reaching out to us here on the EE Community!
Is it only around the one location you've been noticing this error showing, or have you been out and about and noticed no change?
If you haven't already, I'd definitely recommend using our network status checker to see if there are any faults reported in the area.
Peter
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09-10-2024 12:07 PM
I just checked network coverage in my area it's excellent. I think they
could have barred my number but I paid on 01/20/24
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09-10-2024 12:42 PM
Thanks @Zedzogandi1967, if your number has been barred you would typically still have a signal showing, but it would block you from making outgoing calls.
Do you know if any other EE users are having the same issues when around your area?
What model of phone is it you're using too?
Peter

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