How to tell sign up completion

Robti1873 · ‎03-02-2025

Hi get my new sim and put it in phone on Friday, how do I know my pac code has completed and new contract running?

bristolian · ‎03-02-2025

Your new EE SIM will have a temporary number assigned when you first receive it. If a PAC was supplied as part of the order, that will be submitted when you first activate the new SIM onto EE's network.

A port-in date will be set then, usually the following working day. This assumes activation during normal working hours - if during the evening, add an extra working day to these timescales.

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Schockwave · ‎03-02-2025

@Robti1873 , if you gave EE your PAC code to transfer the number from another network to EE, then you will receive notification via text that the transfer is all completed. This does not happen over the weekend, so depends when you did this.

To contact EE customer service dial 150 from your mobile phone or ring customer service for free using Skype or another phone: +44 800 079 8586 or +44 800 956 6000.

Chris_S · ‎03-02-2025

Hi @Robti1873 You can find more information about our porting process by clicking this link: PAC transfer

Chris S

bristolian · ‎03-02-2025

Your new EE SIM will have a temporary number assigned when you first receive it. If a PAC was supplied as part of the order, that will be submitted when you first activate the new SIM onto EE's network.

A port-in date will be set then, usually the following working day. This assumes activation during normal working hours - if during the evening, add an extra working day to these timescales.