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How to get A PAC code to leave EE

RT293
Visitor

Hi there 

I want to leave EE and move to another provider. I was on a rolling contract. 
how do I request a PAC code ?

thanks 

38 REPLIES 38
Katie_B
EE Community Support Team

Hello @Bess_ibo

Welcome to the EE Community. 

If you have any questions please be sure to let us know, 

Katie 🙂

Mickcowling
Visitor

How do I request a pac code

XRaySpeX
EE Community Star
EE Community Star

@Mickcowling : Scroll up!

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
Jon_K
Former EE Employee

Hi @Mickcowling 

Just text PAC to 65075 🙂

Jon

LJMedland
Visitor

Hi, hope you can help?

I've tried texting PAC to the above number, it says i am on a multiple contract and the main account holder has to request it. i am the main account holder, how do i get my pac code?

@LJMedland : You need to be set up as the Bill Payer under Account Settings > Manage Numbers . Then you can call CS for your PAC.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

Hi need to leave ee to switch Network please  PAC thanks 

Mustrum
EE Community Star
EE Community Star

@shuuriye   just follow the steps in earlier posts in this thread.

Leanne_T
EE Community Support Team

Hi @shuuriye 

Please see our What is a PAC code and how do I request one?, Help page for full details on requesting the PAC for your EE number. 

Leanne.

Hi try that Not working