Hi, how can I block my sim card that I have lost?

CHANTIR38 · ‎30-11-2024

XRaySpeX · ‎30-11-2024

You need to call CS to report the loss & they will block it & send you a replacement SIM with the same no. to your UK addy.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

View solution in original post

CHANTIR38 · ‎30-11-2024

XRaySpeX · ‎30-11-2024

You need to call CS to report the loss & they will block it & send you a replacement SIM with the same no. to your UK addy.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

Ali_A · ‎01-12-2024

Hi @CHANTIR38

Have you had the opportunity to contact Customer Service to request your SIM card be blocked?

Our What should I do if my phone is lost or stolen? page has details of what steps to take.

Ali