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broadband connection

Hello I recently moved from BT to EE. I had buffering on the TV so I checked online and followed the instructions. The EE website informed me that and l quote "Your home connection could be improvedSo I followed this up and spoke to a very helpful ma...

Stewfix by • Visitor
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  • 0 replies
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Back order when upgrading and trade in

Hi,I placed an order to upgrade my device on the EE app, and implemented a trade in. This was confirmed and i received an email on 2 May to confirm this. It said initially it would be despatched within 7 days. I have just checked the status of this a...

Direct debit.

Join EE IN JANIARY FROM BT, MISTAKE!no trouble with BT DD FOR YEARS and now every month Ee have failed to collect even though I went to the EE to set it up.Now abroad and struggling to paid due to web site saying not available all the time.i see they...

Broadband Router

I’m in the process of switching from BT full fibre to EE 1.6GB, install date is the 16th, Openreach engineer is coming to swap out the ONT box. Just wondering if I should expect to receive my new EE router beforehand or if the engineer will be bringi...

Resolved! Friends and family discount code - not working

HelloI'm getting the error that the code entered is not applicable with data plan despite the data plan having no discount already applied to it. Please can you help? This is the an iphone and the EE unlimited all rounder data plan.  Thanks 

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Isobel27 by • Investigator
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  • 14 replies
  • 2 Helpful
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