Electronic Sim

Lexus1984
Explorer

Hey guys am new to this was gonna call we but they are closed, with the new electronic sim am due to travel and will or plan to use that country sim in my phone is that ok? When I return to the uk and remove that sim how do I activate my electric sim again?

all replies welcome

1 SOLUTION

Accepted Solutions
Chris_B
EE Community Star
EE Community Star

@Lexus1984  No you don’t.    You can switch off the eSIM so you don’t incur any additional charges from EE and just use a SIM card from a local network provider and then when your back remove that sim and just switch back on the eSIM. 

IMG_0784.jpeg

 

You’ll find this in settings>cellular >sims

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

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4 REPLIES 4
Chris_B
EE Community Star
EE Community Star

@Lexus1984  If you’re using an eSIM in your device you can just put a local network sim in your phone and it’ll work.   What phone are you using? As most phones support the use of 2 sims at the same time.  This can be a physical sim and a eSIM. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
Hi there thanks for taking time to reply am using a iPhone 14 sir was
wondering when I get back if I have to reapply the electric sim?
Chris_B
EE Community Star
EE Community Star

@Lexus1984  No you don’t.    You can switch off the eSIM so you don’t incur any additional charges from EE and just use a SIM card from a local network provider and then when your back remove that sim and just switch back on the eSIM. 

IMG_0784.jpeg

 

You’ll find this in settings>cellular >sims

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
Thanks Chris will give it a go sir