I only use mobiles for calls and texting for when I'm outdoors, and always on the PAYG package, as I only use the internet on my PC at home (where I am now), and don't make many calls on it. It's a simple phone for easy and cheap use, i.e. alcatel 2057D (2-SIM availability, but only one in use).
I'm sorry I can't send you an image of the phone's screen, but where the usual signal symbol is, it should show EE next to it. Instead, it shows a SIM card symbol with the red block circle over it, with a scrolling message directly below it saying "EE - Insert SIM", which doesn't make any sense at all. Whenever I open the phone (it's a fold-up one) the message "Unlock" shows for a few seconds, then disappears without me having to do anything. I checked the settings so many times, reset it, and everything else under the sun, but without any luck. I won't give up until I find the answer, but EE helpline (online chat and phone calls) couldn't work out why that's happening.
I know it's a very simple phone, and am glad that it seems to be working okay (so far), but there has to be an answer to this, and none of the "experts" seems to have a clue as to how to solve it. So much for modern technology! Many thanks for your effort to help me, and I'll bet there's a very straightforward answer to this quirky little puzzle. Take care.
